Don’t read the manual
If you can find a manual for your new Mac, or for the new software you’ve bought for it, the chances are it won’t be a great read. Reading manuals is an acquired taste, and it is in decline.
We hope to post videos from around the web that explain the ways to get the most out of Macs and their software. Hopefully as the collection grows there will be something here for beginner and guru alike, and for everyone inbetween. But though many videos will take you step by step, the best thing you can learn to do is to relax and play with the Mac. Try things out. Experiment. What does this do? And what about that? Your Mac will usually reward the curious. Note that though you can indeed do things that could harm your Mac, just pay attention because it will try to warn you first.
If your Mac ever does go wrong, as long as you still have an internet connection (even if no Safari, etc) we can connect to your Mac and get it sorted out in situ. This method is also excellent for live tuition so that we can guide you without the need for you to find an Apple Store.

